It says that I was banned*suspended and I called they said it was about a purchase that...
GetHuman1367389's customer service issue with Sony from October 2018
Help with my Sony issue
The issue in GetHuman1367389's own words
I was trying to get my games back that I can't play now because I can't banned for some dumb reason! ... It says that I was banned*suspended and I called they said it was about a purchase that was taken back from the bank, And they want me to pay back **$ for something that I never did! *You could at least tell me how I can play my games because it shows a lock on it and I would have to rebuy the game And I'm not doing that! I want my PlayStation games back I don't care about the account I just wanna know how to unlock the games!?
They don't realize that what ever happened with money being taken out *how can a bank take back money that has already been used and certainly I never spent that money so I'm confused why I'm suspended because of this reason?!
I want it resolved by getting my games back I wanna know how to get THEM UNLOCKED I don't care about the actual account I wanna know how to UNLOCK THE GAMES!
I'm a good customer because I've been with PlayStation ever since ps* came out and now I might just quit ok Sony because they wanna ban people for NO REASON!
I tried calling and chat the chat person said "Oh you can just make a new user and you will have everything back" Well no, I can use everything but EVERYTHING I mean everything is locked I can't play not one thing on there
I have an issue with Sony too
How GetHuman1367389 fixed the problem
We are waiting for GetHuman1367389 to fix the problem and share the solution with the rest of us customers.
Please help with my Sony issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.