I bought a Sony portable am*fm pocket radio for $** at Best Buy a few months ago. The v...
GetHuman1357050's customer service issue with Sony from October 2018
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The issue in GetHuman1357050's own words
I bought a Sony portable am*fm pocket radio for $** at Best Buy a few months ago. The volume dial has started basting louder at it's own volition, without me even touching it. It goes extremely loud when I try to turn it down (which is disconcerting because I listen to it under my pillow at night)! Today I bought another to replace it because I need a radio to sleep. When I looked at reviews on line I saw that someone else had this same complaint. I am disappointed to have to repurchase so soon. Please look into this fault so that Sony products can be trusted. Thank you for your kind attention.
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