I needed screws for my Sony TV stand. I called Encompass to order the parts. I ended...

GetHuman-gidontkn's customer service issue with Sony from October 2018

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The issue in GetHuman-gidontkn's own words
I needed screws for my Sony TV stand. I called Encompass to order the parts. I ended up disconnecting the call because I never got to the order department. First they tried to sell me roadside assistance, then they tried to sell me Direct TV. I don't have time for that!! **I called the next number that you had listed. The screws were $*.** but it costs $**.** to ship them. Really!!*Best Buy told me that you would just sent me the two screws. Not So!!
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Customer service issue
Reported by GetHuman-gidontkn
Oct 12th, 2018 - 3d ago
I have an issue with Sony too
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Oct 12th 7:17pm