Sony STR-ZA****ES We might be the victims of a lightening strike. We returned home afte...

GetHuman1309103's customer service issue with Sony from October 2018

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The issue in GetHuman1309103's own words
Sony STR-ZA****ES We might be the victims of a lightening strike. We returned home after a storm and are unable to get video from our professional installed A*V projector to A*V setup. Using the typical * connection there is nolonger any video from cable set-top and Blu-ray. Direct connection of the components to the projector gives us audio (projector) and video to our screen. Any ideas?? Thanks, Ron
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Sony

Customer service issue
Reported by GetHuman1309103
Oct 10th, 2018 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 4 customers so far
Similar issue to 630 others
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Timeline
GetHuman1309103 started working on this issue
Oct 10th 3:00pm