I replaced the video lamp for my Sony KDS-**A****, but I don't know how to tell the tv...

GetHuman947516's customer service issue with Sony from August 2018

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The issue in GetHuman947516's own words
I replaced the video lamp for my Sony KDS-**A****, but I don't know how to tell the tv it has been replaced. Don't have remote.
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Sony

Customer service issue
Reported by GetHuman947516
Aug 3rd, 2018 - a yr ago
I have an issue with Sony too
Not resolved
Seen by 5 customers so far
Similar issue to 322 others
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Timeline
GetHuman947516 started working on this issue
Aug 3rd, 2018 4:51pm