Can’t link my PlayStation card to my Sony rewards account

GetHuman831693's customer service issue with Sony from June 2018

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The issue in GetHuman831693's own words
The problem: Can’t link my PlayStation card to my Sony rewards account
GetHuman831693 did not yet indicate what Sony should do to make this right.
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Sony

Customer service issue
Reported by GetHuman831693
Jun 29th, 2018 - a yr ago
I have an issue with Sony too
Not resolved
Seen by 17 customers so far
Similar issue to 204 others
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Items needed
Name
Billing address
Order number
Email address
Phone number
Where was the item purchased
Timeline
GetHuman831693 started working on this issue
Jun 29th, 2018 2:30am