PlayStation account hacked and can’t access it or change password

GetHuman-meganlou's customer service issue with Sony from June 2018

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The issue in GetHuman-meganlou's own words
When I woke up this morning I had multiple emails that my password and PIN has been changed and when I tried to change my password, the mobile number linked to my account has been changed and my security question details has been changed so I can’t verify my identity to change my password and can’t sign into my account. Please help me.
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Sony

PlayStation *
Customer service issue
Reported by GetHuman-meganlou
Jun 14th, 2018 - 9 mons ago
I have an issue with Sony too
Fixed
Seen by 10 customers so far
Similar issue to 157 others
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Timeline
GetHuman-meganlou started working on this issue
Jun 14th, 2018 12:11pm
GetHuman-meganlou indicated the issue is not fixed yet.
Jun 14th, 2018 1:29pm
GetHuman-meganlou indicated the issue is not fixed yet.
Jun 15th, 2018 1:12pm
GetHuman-meganlou indicated the issue is not fixed yet.
Jun 15th, 2018 2:07pm