Got lock out of my Sony account because I am supposed to reset an old password on an em...

GetHuman738544's customer service issue with Sony from June 2018

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The issue in GetHuman738544's own words
Got lock out of my Sony account because I am supposed to reset an old password on an email I no longer have
GetHuman738544 did not yet indicate what Sony should do to make this right.
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Sony

Customer service issue
Reported by GetHuman738544
Jun 1st, 2018 - 7 mons ago
I have an issue with Sony too
Not resolved
Seen by 4 customers so far
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Items needed
Name
Billing address
Order number
Email address
Phone number
Where was the item purchased
Timeline
GetHuman738544 started working on this issue
Jun 1st 2:54pm