Got lock out of my Sony account because I am supposed to reset an old p***word on an em...

GetHuman738544's customer service issue with Sony from June 2018

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The issue and preferred resolution, in GetHuman738544's own words:
Got lock out of my Sony account because I am supposed to reset an old p***word on an email I no longer have
I trust that Sony will make this right and come up with a resolution that is fair.
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Sony

Customer service issue
Reported by GetHuman738544
Jun 1st, 2018 - 2 mons ago
I have an issue with Sony too
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Timeline
GetHuman738544 started working on this issue
Jun 1st 2:54pm