Got lock out of my Sony account because I am supposed to reset an old password on an em...
GetHuman738544's customer service issue with Sony from June 2018
Help with my Sony issue
First: share to improve GetHuman738544's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman738544's next move: talk to Sony when they open (we'll send a reminder).
Sony's call center is closed now. We will text or email GetHuman738544 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman738544 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman738544's own words
Got lock out of my Sony account because I am supposed to reset an old password on an email I no longer have
GetHuman738544 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman738544 fixed the problem
We are waiting for GetHuman738544 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.