My mom got a charge on her credit card - Refund it

GetHuman586620's customer service issue with Sony from April 2018

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Help with my Sony issue
Before contacting them, items GetHuman586620 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
GetHuman586620's next move: have a Sony rep call.
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The issue and preferred resolution, in GetHuman586620's own words:
The problem I ran into: My mom got a charge on her credit card
Refund it
To refund it
Help with my Sony issue
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Sony

Customer service issue
Reported by GetHuman586620
Apr 11th, 2018 - 4 mons ago
I have an issue with Sony too
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Seen by 1 customer so far
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Timeline
GetHuman586620 started working on this issue
Apr 11th 12:40am