Defective Play* replacement within * business days

GetHuman5022888's Returns issue with Sonos from July 2020

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The issue in GetHuman5022888's own words
Hello Sonos Customer Care ***I sent my SONOS Play * per the label your company emailed to me **SONOS MEM C*O IQOR***** PLEASANT HILL RD.*MEMPHIS, TN *******Per UPS tracking it was received on Friday June ** ******My Return Authorization Number is: ********-******** **Your original email to stated that I would receive a replacement within * business days**As of today July * **** I still have not received my Play * replacement speaker**Could you please email me back the current status.**Thanks,**Stephen Charney*******@***.com**Land line ***-***-******Cell No ***-***-****

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Sonos

Returns issue
Reported by GetHuman5022888
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 203 others
0 customers following this

Timeline

GetHuman5022888 started working on this issue
Jul 2nd 7:05pm
GetHuman5022888 indicated the issue is not fixed yet.
Jul 2nd 11:48pm

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