We have * Sonos each connect to * speakers. One Sonos supports Family Room Speakers an...

GetHuman-newpooh's customer service issue with Sonos from January 2019

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The issue in GetHuman-newpooh's own words
We have * Sonos each connect to * speakers. One Sonos supports Family Room Speakers and the other supports TV Room speakers. My husband has both Sonos showing under settings about but my iPhone shows only the one below. Under rooms I now only have * when I used to have * so cannot play music.....how do I fix**Associated ZP: ***.***.*.***---------------------------------*Connect:Amp: Family Room*Serial Number: **-*E-*C-**-BB-A*:F*Version: *.* (build ********)*Hardware Version: *.**.*.*-**Series ID: C****IP Address: ***.***.*.***WM: **OTP: *.*.*(*-**-*-*.*)
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Sonos

Customer service issue
Reported by GetHuman-newpooh
Jan 14th, 2019 - 9 mons ago
I have an issue with Sonos too
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Seen by 15 customers so far
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Timeline
GetHuman-newpooh started working on this issue
Jan 14th 2:25am
GetHuman-newpooh indicated the issue is not fixed yet.
Jan 14th 11:58am
GetHuman-newpooh indicated the issue is not fixed yet.
Jan 14th 11:59am