I am hearing impaired. there was a phone message for...I believe last month. Everythi...

GetHuman3843303's customer service issue with Solar City from October 2019

Help with my Solar City issue
First: share to improve GetHuman3843303's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3843303 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman3843303's own words
I am hearing impaired. there was a phone message for...I believe last month. Everything is confused becuase they wanted to come out and fix something. we had an appointment. my mother fell and I was at the doctors with her when they arrived, they called me. I told them to go and fix whatever it was they needed to do. Assumed they did because the the dog was out of the yard. My X-husband told me Solar City called him that the work was never accomplished. I need to talk to someone without an accent to understand. The solar city service may be listed under my X- husbands phone number which is ***-******* his name is Russ Shults. My name is Cheryl Shults and my phone number is ***-***-****. I would like someone who could possibly come to the house and explain the Solor City Service to me and to fix what ever needs to be fixed. Please help me. I have tried to use the promps on the phone but cant understand them. thank you, Cheryl Shults

GetHuman3843303 did not yet indicate what Solar City should do to make this right.

How GetHuman3843303 fixed the problem

We are waiting for GetHuman3843303 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Solar City's attention and get better help faster. Tap below to get started.
Having Solar City issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Solar City

Customer service issue
Reported by GetHuman3843303
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 577 others
0 customers following this

Timeline

GetHuman3843303 started working on this issue
Oct 28th, 2019 6:14pm