Hi, it has been months the internet router for my Solar has not been working. I reporte...

GetHuman2599561's customer service issue with Solar City from March 2019

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The issue in GetHuman2599561's own words
Hi, it has been months the internet router for my Solar has not been working. I reported however, it's been * weeks since I received the new router.I cannot seem to get it going. It continues to read error. I find it interesting not many people are tech savvy. You all cannot help the customers by having a live person come out to reboot your Solar, yet want all the recommendations however, when it comes to a malfunction no one to reach out live.
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Solar City

Customer service issue
Reported by GetHuman2599561
Mar 26th, 2019 - a mon ago
I have an issue with Solar City too
Not resolved
Seen by 2 customers so far
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GetHuman2599561 started working on this issue
Mar 26th 8:20pm