I recently purchased a home with SolarCity Panels. The home inspector discovered a 'ho...

GetHuman-sdmolaro's customer service issue with Solar City from November 2018

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The issue in GetHuman-sdmolaro's own words
I recently purchased a home with SolarCity Panels. The home inspector discovered a 'hole' in the roof caused by the panels which caused the roof to leak. I spoke with Melinda Romero of SolarCity and told her that I would agree to take over the payments and sign the contract if the roof was repaired. She assured me that she opened a ticket to repair the roof on November **, ****. To date, November **, **** I have not been contacted as to the repairs. I would very much appreciate a call to set up a repair appointment as the winter season is upon us and I want to avoid further damage to my roof and home that would end up costing SolarCity*Telsa more money and expense. Thank you. Please call or email me, Sally Molaro at ***.***.****

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Solar City

Customer service issue
Reported by GetHuman-sdmolaro
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 123 others
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GetHuman-sdmolaro started working on this issue
Nov 27th, 2018 8:57pm