SOL REPUBLIC WIRELESS EAR BUDS. I can not get them to connect to AMPS AIR correctly. AM...

GetHuman-thterrym's customer service issue with Sol Republic from August 2018

Help with my Sol Republic issue
The issue in GetHuman-thterrym's own words
SOL REPUBLIC WIRELESS EAR BUDS. I can not get them to connect to AMPS AIR correctly. AMPS AIR shows "CONNECTED" No Phone. I can not get the two ear bubs to work together at the same time. AMPS MONO seams to work correctly. Can you help?
GetHuman-thterrym did not yet indicate what Sol Republic should do to make this right.
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How GetHuman-thterrym fixed the problem
Tech Support @ SOL REPUBLIC could not help. They supplied FEDX nreturn shipment to return for repair or replacment...
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Sol Republic

Customer service issue
Reported by GetHuman-thterrym
Aug 20th, 2018 - 4 mons ago
I have an issue with Sol Republic too
Fixed
GetHuman-thterrym shared how to fix
Seen by 4 customers so far
Similar issue to 132 others
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Timeline
GetHuman-thterrym started working on this issue
Aug 20th 4:30pm
GetHuman-thterrym confirmed the issue is fixed. Hooray!
Aug 20th 7:23pm