Softsurroundings.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Softsurroundings.com customer service, archive #1. It includes a selection of 1 issue(s) reported June 28, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased three sale items from your online store. Following processing, I received an email stating that one of the items, priced at $24.99, was no longer available. Consequently, my order total was adjusted to $75 for the remaining two items, inclusive of shipping and tax, after the $20 coupon was deducted. I believe it is unjust to honor the coupon due to the item no longer being in stock post-purchase. If you are unable to apply the coupon as initially agreed, I kindly request to cancel the order for the two remaining items.
Reported by GetHuman830022 on четверг, 28 июня 2018 г., 17:40

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