I ordered three sale items from your online catalog. My order was processed and everything went through okay. I used a $** off $** dollar coupon I received in the mail. My final total for the three items was $**.**, including shipping and tax.*The next morning I received an email from you stating that one of the items was sold out and would not be available. The price of that item was $**.**.*I see that you are now charging me $** for the two items, including tax and shipping. I’m assuming you took off the $** coupon because the order no longer reached $**.*That is unfair. It’s not my fault you ran out of the item after my order went through. *If you cannot honor that coupon, please cancel the order for the remaining two items.
GetHuman830022 did not yet indicate what Softsurroundings.com should do to make this right.
I have an issue with Softsurroundings.com too
How GetHuman830022 fixed the problem
We are waiting for GetHuman830022 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.