I have been trying to get an answer to a question at the Provo, Utah SSA office. I have...

GetHuman3837905's customer service issue with Social Security from October 2019

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The issue in GetHuman3837905's own words
I have been trying to get an answer to a question at the Provo, Utah SSA office. I have been there in person and on the phone. Each time, I have been told to give them a few days to look into the matter and they will contact me. There has been no return calls, and no answer except--give us a few days. It has been two months! I am getting nowhere. I would like to get someone to work on my case and get me answers. My issues need to be resolved. I am given only so many days to file. One deadline has past and since SSA did not respond I lost an appeal. Time is running out for me. I need answers and need them now. the local office is doing nothing. As I said, they only say it is a complicated matter, give us a few days. I am out of time. The few days has now been months. I need help getting the matter resolved and working with someone to get answers.

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Social Security

Customer service issue
Reported by GetHuman3837905
Oct 27th, 2019 - 3 years ago
I have an issue with Social Security too
Not resolved
Seen by 14 customers so far
Similar issue to 15729 others
0 customers following this

Timeline

GetHuman3837905 started working on this issue
Oct 27th, 2019 5:28pm