My Visa card was recently canceled that I got my disability payments from Missouri.I no...

GetHuman2611051's customer service issue with Social Security from March 2019

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The issue in GetHuman2611051's own words
My Visa card was recently canceled that I got my disability payments from Missouri.I now have a card for them to load it on but the wait time is an hour and ** minutes they do not take your message and call you back later they want you to sit there and wait an hour and ** minutes for them to answer the phone. It would seem that you could take a message and get back to me at your earliest convenience but instead my phone died while I waited for you to answer the phone. Because of my mental limitations I am not able to have that much patience to demonstrate an hour and ** minutes on the phone and you would think that you would know this since you are the social security office I don't think this is what President Hoover had in mind. When I accidentally called Medicaid they answered immediately but not Medicare no it takes an hour and ** minutes to wait on hold for them to answer your phone why is that question mark do you prefer people that did not pay their money into the system to get treated better than the people that have worked all their lives to get their disability when needed? It seems that you value more Missouri Medicaid then you do by you misery Medicare or federal Medicare whoever it is the number I called that ends in **** ridiculous
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Social Security

Customer service issue
Reported by GetHuman2611051
Mar 28th, 2019 - a mon ago
I have an issue with Social Security too
Not resolved
Seen by 1 customer so far
Similar issue to 262 others
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Timeline
GetHuman2611051 started working on this issue
Mar 28th 12:01am