I have been trying to log into my account for months now since I got a new laptop since...

GetHuman-mrjholf's customer service issue with Social Security from November 2018

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Help with my Social Security issue
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The issue in GetHuman-mrjholf's own words
I have been trying to log into my account for months now since I got a new laptop since my old one exploded, so there is no possible way of recovering the password from that laptop and the SSA website refuses to help me in any way at all. I requested a new password because the security questions got messed up some how and there is no way to change that, since I can't log in.**I have tried putting in over ** temporary passwords that I have requested and none of them work, and it locks me out everytime I try, there is nowhere on the internet at all, and I have checked over **,*** Google PAGES, actual pages, with hundreds of thousands of links and not a single one can help me figure out how to fix this, and the phone number they give you to call doesn't connect you to anyone, it is strictly automated, and if you ask to talk to someone the wait time is longer than their open hours.

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What Do I Do If I Forgot My Social Security Password and Username for My Online Account?What Do I Do If I'm Missing a Social Security Payment?What Do I Do If I Have a Question About My Social Security Benefits?How Do I Update My Account Information with Social Security?
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Social Security

Customer service issue
Reported by GetHuman-mrjholf
Nov 24th, 2018 - 2 years ago
I have an issue with Social Security too
Not resolved
Seen by 4 customers so far
Similar issue to 7072 others
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Timeline

GetHuman-mrjholf started working on this issue
Nov 24th, 2018 3:49pm

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