When our son was born the social security card was sent to the wrong address by one num...

GetHuman704479's customer service issue with Social Security from May 2018

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The issue in GetHuman704479's own words
When our son was born the social security card was sent to the wrong address by one number on the address, the address is *** Forest Avenue, Clarksburg, WV and the address that it was addressed to was *** Forest Avenue. I made a phone call to the Social Security office and they were able to give me the social security number associated with my son but could not re-mail the card. We were told that all we needed was to go to the local SS office and have his SS*, our ID and that he hospital birth certificate would be sufficient. My husband made a trip to the SS office with all this information and was denied the request stating that we needed an official birth certificate with the seal on it issued from the State Vital Records office which we obtained. He made yet another trip up there and now we are being told that a shot record is required from Dr. Momen's office which was NEVER mentioned before. Please call me immediately in regards to this request for he has taken a day off from work to correct such a stupid mistake on someone's part and has made multiple trips to obtain this card.
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Social Security

Customer service issue
Reported by GetHuman704479
May 21st, 2018 - 8 mons ago
I have an issue with Social Security too
Not resolved
Seen by 3 customers so far
Similar issue to 688 others
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GetHuman704479 started working on this issue
May 21st, 2018 4:04pm