Hello, I recently tried to go into my Snapchat account and when I opened the app I was...

GetHuman-emmagal's Recover Account issue with Snapchat from February 2021

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Help with my Snapchat issue
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GetHuman-emmagal's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emmagal will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-emmagal can let us know if they help or not.
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Before contacting them, items GetHuman-emmagal may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-emmagal's own words
Hello, I recently tried to go into my Snapchat account and when I opened the app I was logged out of my account. I tried logging back into my account but ‘incorrect username or password’ but I am sure it was the correct username and password. When my friends went to check my profile I was gone off of their best friends lists and they couldn’t find my user anywhere as I was gone off of their accounts too.

GetHuman-emmagal did not yet indicate what Snapchat should do to make this right.

How GetHuman-emmagal fixed the problem

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Snapchat

Recover Account issue
Reported by GetHuman-emmagal
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 20022 others
0 customers following this

Timeline

GetHuman-emmagal started working on this issue
Feb 3rd 11:55am

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