Snapchat Customer Service Issues

Three days ago, my account was hacked. Despite my multiple attempts to contact you, I have yet to receive a response. The hacker managed to steal nearly $1k from my friends. I have used my Snapchat account for 8 years, and it holds sentimental value as it contains many photos and videos I didn't save on my phone. The hacker changed my mobile number, preventing me from receiving a verification code to regain access to my account. I kindly request for the old number to be replaced with my new number, [redacted], so I can recover my account. I am willing to provide any necessary verification to confirm my ownership of the account. Please assist me in regaining access to my account.

Hello! I need assistance because my Snapchat account was unexpectedly locked. I had tried the beta version of Snapchat, decided it wasn't for me, then reinstalled the original app. When I went to log in, I received a message stating my account was temporarily locked. Despite not violating any policies, the app shows it's temporary while the website suggests it's permanently deleted. Initially, I could log in, but after being logged out, I found my account locked again. I attempted to reach out to Snapchat for help, but unfortunately, I haven't received any helpful responses. I would greatly appreciate your assistance with this matter.

I am having trouble accessing my verified Snapchat account under the name zyowika. I had uninstalled the app, and upon trying to log back in, I received an initial error message stating there was no connection. After waiting a few hours and attempting to log in again, I was prompted to enter the code generated by the authentication app. Despite entering the correct code, I keep receiving an error message indicating that the code is incorrect. I am eager to regain access to my account and retrieve my contacts. I possess all the necessary information for my account, except for the recovery code. I appreciate any assistance you can provide.

I received an email on my phone alerting me that someone has logged into my account and changed the email associated with it, preventing me from accessing it. I have attempted to reset my password, but the altered email is hindering the process. My Snapchat username is Brieebabyy18. It is crucial for me to regain access to my account as it contains precious memories of my late grandmother. Kindly assist me in recovering my account.

Yesterday, on the 17th of December, my Snapchat account got hacked. I noticed it when I woke up and saw that I was logged out, which was unusual since I never shared my account details with anyone. Upon trying to reset my password, I found out that it was changed. When I checked my email, [redacted], I saw that someone had altered the password using a link from Snapchat at 5:20 AM. It seems that the hacker also changed the email linked to my Snapchat, as I cannot initiate a password reset. I reached out for support yesterday, but I haven't received any responses yet, and I'm starting to feel concerned.

I've been locked out of my four-year-old account, and when I tried to reset my password due to forgetting it, I couldn't regain access. This account holds all my cherished Snapchat memories and videos, and I'm devastated. I've been unable to log in for a month now. Please, I implore you to assist me in recovering my account. It contains irreplaceable memories and is of utmost importance to me. Your help in regaining access would be greatly appreciated.

I attempted to access my old Snapchat account, but it ended up locking me out of my current account, inexplicably. After waiting 24 hours, I managed to log back in, only for it to lock me out once more, within just 3 minutes. Despite keeping both my email and phone number updated, and abiding by Snapchat's rules for years without any illegal activity, this issue persists. I would appreciate guidance on how to regain control of my account. Thank you.

Today, I woke up to numerous messages from my friends alerting me to explicit content being posted on my Snapchat account. Unfortunately, I was unable to access my account despite trying the recovery options via email and phone. I have reached out to Snapchat support and received multiple emails directing me to create a ticket explaining the situation for further assistance. It's been since the morning, and I am still waiting for a resolution. I am eager to have my account restored and would greatly appreciate their prompt attention to this matter.

Hello, I am still unable to access my account. It has been nearly three weeks now. Here's a quick summary: I woke up to 8 Snapchat codes I did not request. This has led to me being locked out. The error message appears when attempting to reset my password via phone. My username is amandagroskopf, phone number [redacted], and the email linked to the account is [redacted] This email is inactive as AOL deactivated it due to inactivity. I can still be reached at my phone number, [redacted]. Thank you. Sent from my iPhone

I received an email notifying me that someone accessed my Snapchat account while I was asleep. I couldn't change the password in time, allowing them to update the email and phone number. Despite contacting Snapchat support and sending a follow-up email expressing my concern, I only received automated responses and no resolution.

Someone messaged me from my friend's account, pretending to be them. They asked to use my account for a prank on their sister, offering $40. I agreed, but they then messaged my friends, pretending to be me, asking for $50 for bills to avoid being kicked out. They changed my account email, and although I changed my password, they locked me out by changing it again.

I'm having trouble accessing my account because I forgot the new password and no longer have the email or phone number linked to it. After creating a new account, it was unexpectedly permanently locked despite following all the necessary steps. What steps should I take to resolve this issue?

I need help! My SnapChat account has been hacked. The hacker changed my password, verification email, and phone number, but my original contact info remains mine, and I can access those accounts. The hacker is asking my friends for money using my SnapChat, sending a picture of me from my memories. My friends are sending money, thinking it's me. This is urgent as I can't reach everyone on my SnapChat. Please advise me on how to recover my account quickly. Thank you.

I deleted my previous Snapchat account around six weeks ago and now I'm trying to recover the memories stored in it. Unfortunately, I cannot log back in as the time window for recovery activities has lapsed. When I deleted the account, I did manage to download all the account data, but I wasn't aware of the restriction on accessing memories from the link provided. The link has expired, and now I'm unable to retrieve those sentimental photos I cherish.

I have encountered a distressing situation involving two individuals on Snapchat pretending to be my husband and his friend. The person pretending to be my husband made inappropriate sexual advances, solicited photos, and even attempted to sell me. Despite blocking them, they managed to gain access to my account and delete some evidence. While the individual posing as my husband's friend, who was involved in sharing the inappropriate content, seems to have vanished, the fake husband's account persists. An alarming incident occurred when this fake husband contacted me and engaged in inappropriate behavior when someone else answered the call. This experience has left me feeling violated and deeply troubled, as my identity has been compromised, and my phone seems to have been hacked. I am striving to confirm the true identities of these perpetrators before taking further action.

I require assistance reclaiming my account. Someone accessed my account in an attempt to deceive my friends through a Wells Fargo scam. They are texting individuals, pretending to be me, which is fraudulent. My photos, friends, and conversations are all stored in the account, and Snapchat is crucial to me. This hacker is soliciting money from my friends and trying to obtain their bank account information. I need to regain control of my account as they altered the linked phone number, email, and password. Your help is essential for me to recover my account. I possess past emails that can verify my ownership, and [redacted] is indeed my account. I feel extremely anxious and worried about this situation.

One day, while using my Snapchat account, I was unexpectedly directed to the login/sign-in page. Unfortunately, I forgot the password with no email linked to the account. The only identifier was a phone number, which is no longer in use since I have a new one now. I am eager to regain access to my account because it holds cherished memories in the form of pictures. The username associated with the account is Susana.alvarez5. Any assistance in recovering it would be greatly appreciated and would truly make my year.

I recently received an email notifying me of a login to my account. Shortly after, I received another email stating that the email associated with my account was changed, followed by another indicating that the phone number was also altered. Attempting to resolve the issue, I clicked on the provided link requesting information that I no longer possess due to my account being compromised. I urgently need assistance as my account contains precious photos that I cannot lose.

I've not updated my password or email on my Snapchat for a while. My phone malfunctioned, and I lost my login information. As I don't have other devices to connect with, I'm in a tough spot. I have important data on my Snapchat account that I need access to. Please assist me in resolving this issue. Thank you.

My account was hacked a few days ago, and before I could take any action, my password and the phone number linked to the account were changed, preventing me from resetting my password. The account in question is itsyogrl.s with the phone number [redacted]. The hacker is misusing the account, asking for money, and pretending to be me to contact people. They are also viewing my pictures. I contacted Snap support, but they couldn't assist because the information I provided does not match what is on the account. I need guidance on what steps to take next.