Snapchat Customer Service Issues

I was talking to a girl on Snapchat, thinking she was real. She asked for my Snapchat to receive money through Cash App. After giving it to her without checking my personal information listed, I got locked out. When I tried to log back in, everything seemed changed by a hacker – password, email, and phone number. Feeling frustrated, I wanted my Snapchat account back. Despite having five backup accounts, the hacker added my account to one of them. Disturbingly, people informed me the hacker shared my pictures and posted strange things on my story, posing as me. Despite several reports, my account remains active. Could someone from the Snapchat community please delete my account promptly? I am tired of the stress and anxiety this situation brings.

Hello. My Snapchat account has been compromised and locked without any valid reason. I have not breached any guidelines, and despite reaching out to Snapchat support through email five days ago, I have not received any assistance yet. I am deeply concerned about losing access to my account, which holds numerous cherished memories. I kindly request Snapchat to promptly unlock my account to rectify this unjust situation. Thank you.

I mistakenly shared my login details, which led to someone hacking into my account under the username sfazlani9. They changed the phone number, email, and password. Although I recovered my password, the phone number and email remain altered. I cannot access my account due to two-factor authentication being enabled and the code being sent to the changed phone number. Please freeze my account, disable two-factor authentication, and unlock it so I can regain access. The username affected is sfazlani9, and my concern is losing valuable memories and contacts.

My Snapchat account has been locked, even though I have verified my email and phone number, and never used any unauthorized apps or violated any rules. I am worried about losing all my chats and memories. Strangely, my account was locked right after adding a famous person on Snapchat, which confuses me as I am a real user, not a spammer. I seek assistance to resolve this frustrating situation. It's important to mention that I have not engaged in any prohibited activities like using third-party apps or sending spam messages. My details are verified for adding friends, confirming my authenticity.

Hello, I've recently noticed that my Snapchat account was deleted. I accidentally posted my OnlyFans advertisement on my public Snapchat, which was not my intention. I usually keep such content restricted to my Snapchat for friends only, and I ensure that there are no individuals under 18 in my contacts. I understand that it's challenging to recover a deleted account, but I acknowledge my mistake. The account that was deleted is under the name "inqet." Thank you. Best regards, Emma

I am trying to access all the data from my account dating back to around a year ago. However, when I attempt to download it, I only seem to retrieve information from the past month. I am specifically interested in obtaining a comprehensive record of all my interactions, such as snaps and chats, although I understand that the content itself might not be available. Is there a way to access a detailed log showing who initiated and received each communication along with the corresponding timestamps? Thank you for your help.

Hello, my name is Summer. A while back, someone used my phone number to create several Snapchat accounts, which might be related to the issue I am currently experiencing. During that time, I was logged out of my account under the username "Shaprebonn." Despite numerous attempts, I was unable to regain access to the account. Each time I tried to use my phone number to reset the password, I received an error message stating, "Oops, something went wrong. Try again later." As a result, I had to create a new account and reconnect with all my friends. I am seeking assistance to recover access to my original account, as it holds memories of friends I have not seen since the pandemic began and memories of my recently departed grandfather. If there is anyone who can help me regain access to my account, I would greatly appreciate it. Additionally, I kindly request for all accounts except "shaprebonnn" and "shaprebonn" to be deleted. Thank you in advance for your help.

I need assistance accessing past messages for personal reasons. There seems to be missing information in my old Snapchat account (ericivers3) showing a message sent 9 weeks ago that I do not recall. I occasionally check this account (now ericiversmf) to catch up on any missed messages or contact attempts. Could you help me retrieve the message history to verify what was communicated during that time?

At 4 a.m., I got an email notifying me that my Snapchat was accessed from Luxembourg, and a verification code was set up. Waking up at 8 a.m., my friends informed me that they had received old photos and odd messages. I am unable to sign back in as I require the authentication code, which the hackers possess. I urgently need assistance in logging the perpetrators out of my account.

This morning at 4 am, I received an email notifying me that my Snapchat password was changed from a location in Luxembourg. Another email indicated that a two-step authentication code had been set up, with attached screenshots. Waking up at 8 am, I found messages from friends on Facebook saying that my Snapchat account had been hacked. They received personal pictures and messages claiming my account had been compromised, with a screenshot attached for reference. I urgently seek assistance in recovering my account or alternatively, permanently deleting it due to concerns about the hackers having access to my photos. Your prompt help is greatly appreciated.

I recently changed my phone number and forgot to update it on Snapchat. When I reinstalled the app and tried to log in, I was prompted for a verification code that was sent to my old number which I no longer have access to. As a result, I am unable to log in because the verification messages are being sent to the wrong number. I also attempted to recover my account through email but was unsuccessful.

I discovered unauthorized access to my Snapchat account last night. The intruder changed my password and the phone number linked to it. When I attempted to log in this morning, I was unable to access it due to the changed password. I requested an email code from Snapchat, but it was sent to a phone number ending in 32 while mine ends in 31. I also received two emails confirming the login from last night and one stating the password and phone number change. The account contains precious memories, including photos of my late mother. Please assist me in resetting the password to something familiar so I can regain access and secure the account promptly. Your prompt response would be greatly appreciated.

Last night, a hacker targeted me through my friend. While chatting on Snapchat, my friend suddenly asked for my phone number, claiming device issues. I fell for it and shared verification codes sent to my phone, not realizing my account was linked. The hacker now has access to my Snapchat details, even breaking into my private "my eyes only" section. As a content creator, I'm terrified of the potential damage. Please assist me in resolving this urgent security breach.

I am trying to access my account under the name "grauxier," but I have forgotten my password. When I try to reset it using my email, it says the email is invalid. However, I have previously received emails from Snapchat on that specific Gmail account, confirming it was added to my Snapchat account. When I try to confirm the email, it says it is expired or invalid. Providing either the current password or an easy way to verify my email so I can reset the password myself would be greatly appreciated. I am also open to confirming my email via SMS if needed.

I received unexpected verification codes from Snapchat this morning and subsequently got texts from a number posing as Snapchat support. Believing it to be legitimate, I shared my verification code and Eyes Only passcode upon request. Realizing my mistake, I promptly changed my passcodes. However, shortly after, I received legitimate emails from Snapchat informing me of unauthorized changes to my account. The fraudulent support number demanded my new Eyes Only passcode and threatened to lock my account when I declined. Unfortunately, they followed through with the threat and even accessed and saved private photos from my chat with my boyfriend. I'm deeply concerned as I've had this account for years and use it to keep in touch with many friends. My main goal is to regain access to my account.

Hello, I'm experiencing difficulty accessing my Snapchat account under the username aniya_gilly. I am unable to log in because the phone number associated with the account is no longer active, even though I still have the phone, and the email linked to the account is invalid. The account holds precious memories of my grandmother that I would like to retrieve. Despite knowing the correct phone number and email, I am unable to successfully log in. I have been attempting to resolve this issue for a significant amount of time, and any assistance in recovering these four-year-old memories would be greatly appreciated.

My account was hacked. The email and phone number were changed. I've emailed Snapchat 15 times but have not received any responses. I am extremely frustrated. There are sensitive pictures of me and my kids on that account. If this issue is not resolved soon, I don't know what I will do.

Hello, my name is Lou, and I am from Germany. Recently, I purchased a new phone and attempted to log into my account with it. However, I encountered an issue where the system did not recognize my new phone number. Upon further examination, I realized my Snapchat account is linked to my old phone number, which is no longer in use. Every time a verification code is sent, it goes to the old number. Additionally, I tried using my email, but it showed as "invalid." I am concerned about losing access to my account and would appreciate any assistance you can provide. Thank you in advance for your help.

My Snapchat account, grace_guns, was hacked, and I'm unable to access it as the hacker changed the password, email, and phone number. When I messaged the account from my old account, the hacker threatened me and my family, leading me to contact the police. They advised me to try and delete the hacked account permanently to stop the bullying and scams. I seek assistance in deleting or recovering the account. The hacker is impersonating me to scam my friends for money. Please reach out via [redacted] or [redacted] Thank you.

My account has been compromised. I attempted to reset the password, but received errors stating that both my phone number and email were invalid. I received suspicious messages from [redacted] posing as Snapchat Support. The message requested my "My Eyes Only" code for photo protection and asked for photos of myself in lingerie to regain access to my account. Furthermore, all my friends have been deleted from my account. This situation is distressing. Can someone please provide me with a contact number for assistance?