My account has been hacked and all my login information has been changed. My name is No...

GetHuman-nmetzger's Hacked Account issue with Snapchat from December 2020

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Before contacting them, items GetHuman-nmetzger may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nmetzger's own words
My account has been hacked and all my login information has been changed. My name is Noah Metzger, I’m ** years old from Ohio. My username is nmetzger** and password was clebrowns before it was changed by the hacker. I was hacked December *, at around *:** PM. I hope this is enough information to grant me access back to my account, and if you need to know anymore just ask and I’ll tell you everything you need to know. I really just want a response at this point. Thank you guys so much! Sorry for being such a bother!!

GetHuman-nmetzger did not yet indicate what Snapchat should do to make this right.

How GetHuman-nmetzger fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-nmetzger
Dec 8th, 2020 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 20160 others
0 customers following this

Timeline

GetHuman-nmetzger started working on this issue
Dec 8th, 2020 12:14am

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