Someone hacked into my Snapchat and changed the phone number and not the email I’ve tri...

GetHuman5511708's Hacked Account issue with Snapchat from December 2020

Help with my Snapchat issue
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Before contacting them, items GetHuman5511708 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5511708's own words
Someone hacked into my Snapchat and changed the phone number and not the email I’ve tried resetting it with my email but it’s not working and now they’ve sent me an email saying that it’s locked I just want my Snapchat back

GetHuman5511708 did not yet indicate what Snapchat should do to make this right.

How GetHuman5511708 fixed the problem

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Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman5511708
Dec 1st, 2020 - 7 months ago
Not resolved
Seen by 23 customers so far
Similar issue to 20205 others
0 customers following this


GetHuman5511708 started working on this issue
Dec 1st, 2020 11:46pm
GetHuman5511708 indicated the issue is not fixed yet.
Dec 2nd, 2020 3:53am

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