I got my account hacked because someone i really trust , my cousin , got hacked and got...

GetHuman5469225's Hacked Account issue with Snapchat from November 2020

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Before contacting them, items GetHuman5469225 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5469225's own words
I got my account hacked because someone i really trust , my cousin , got hacked and got my password to my snapchat account and they have sold inappropriate photos of me and i am under age i am ** years old . They changed everything on my account as well from my number to my email and password , they turned off my location and they are selling pictures of me and selling airpods and ps*s that are fake !! it’s all a scam and is very exposing to all my personal information . they post videos of me from my memories acting like it’s me and have snapchatted EVERYONE i know pretending to be me it is craazyyyyy. i don’t know what to do ive been looking for weeks for some way to contact snapchat i sent them a message from their page and no response at all it is disgusting that they don’t take **** like that seriously . i had around ** people report my account maybe more maybe less and the account is still up. the fact that they allow that to happen is terrible i don’t even wanna use snapchat anymore after this because if it happened again snapchat does not have your back . i just want my password back that’s all i have so many memories that i don’t have anywhere els and they have literally exposed nude photos of me that is not right and there’s no help !! it’s should be made*more important than this .

GetHuman5469225 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman5469225
Nov 17th, 2020 - 5 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 20303 others
0 customers following this

Timeline

GetHuman5469225 started working on this issue
Nov 17th, 2020 2:13am
GetHuman5469225 indicated the issue is not fixed yet.
Dec 2nd, 2020 1:36pm
GetHuman5469225 indicated the issue is not fixed yet.
Dec 2nd, 2020 1:36pm
GetHuman5469225 indicated the issue is not fixed yet.
Dec 2nd, 2020 1:42pm