Hi, a few days ago I received a message stating someone had logged into my snapchat acc...

GetHuman5393390's Hacked Account issue with Snapchat from October 2020

Help with my Snapchat issue
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Before contacting them, items GetHuman5393390 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5393390's own words
Hi, a few days ago I received a message stating someone had logged into my snapchat account in Sydney Australia. I live in the United States. My snapchat was hacked and I am unable to log in because the hacker has set up two factor authentication. I tried to reset my password multiple times but i'm still unable to log in. Ive emailed through snapchat support multiple times but haven't had any luck getting a response. Please help me! I am extremely desperate, I really need my snapchat account back. I am so upset as it has everything personal to me on it. All my photos, videos, friends and memories.**Please help me out!

GetHuman5393390 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman5393390
Oct 22nd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19524 others
0 customers following this

Timeline

GetHuman5393390 started working on this issue
Oct 22nd, 2020 4:06pm