GetHuman5151334's Account Access issue with Snapchat from August 2020
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Help with my Snapchat issue
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GetHuman5151334's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5151334 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5151334 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5151334's own words
Use Snapchat Normally ... My account has been locked saying I have been using third party apps ( Which i was not). It said it would be locked for ** hours but it has been locked for over *-* days now and i am worried about losing all my friends and memories on that account. i tried the website unlock method but always got the same error saying my request cannot be processed. I also tried messaging them on twitter but had no response and no help at all. Please unlock my account for me as I am about to move to a new country and I cannot risk living alone with all memories not being with me. In order for this to be fixed I need my Snapchat account to be unlocked.
I have never violated any terms and my account's been locked for more than the ** hours they specified.
Unlocking my account
I have been on Snapchat since **** and i am surprised as to how they have not yet got back to me about my problem.
GetHuman5151334 indicated the issue is not fixed yet.
Aug 11th, 2020 12:13am
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