Snapchat Customer Service Issues

I am unable to access my jazzy_love23 account due to it being hacked and the email attached to it not matching my real email. I have evidence of unauthorized activity on my account, with messages from others about spam. There was a scam involving someone named Paige that compromised my account. The password reset leads to a verification code not reaching my phone, suggesting my number has been changed along with the email. I may have forgotten to update my email when I changed it years ago. I'm unsure of the email linked to my account but am willing to provide any necessary information or photo ID to regain access. The phone number associated with the account was [redacted]. I am eager to explore any possible solutions to recover my account. Thank you for your assistance.

This individual, Tyler, has been using extremely offensive language and making inappropriate remarks, including sexualizing a minor, threatening violence, and expressing support for hate groups. It is clear that he requires urgent professional help and intervention. Ideally, law enforcement should be involved to assess his mental state and potentially place him in a psychiatric facility for evaluation. It is crucial for him to understand the serious consequences of his actions and words. Tyler must realize that advocating harm, making threats, and endorsing extremist organizations have real-world implications and cannot go unpunished.

I recently logged out of my Snapchat account, and I believed I knew my password, but unfortunately, I seem to have forgotten it. Even though my mobile number was not associated with the account, my email "[redacted]" was linked to it. When I tried to reset the password using my email, the process seemed successful, but the new password did not work when I tried to log in. I have had this account for 2-3 years and can provide proof of ownership by describing everything in it. I am unsure what steps to take next. Kindly reach out to me for assistance.

A few weeks ago, my account was hacked. After changing my password and setting up dual verification, I overlooked checking my email. I can't remember the new password and trying to reset it via email shows my email as invalid. I do have my birthdate and details about the last device that accessed my account. Despite reaching out via email, the reset emails are not being received. How can I speak to someone directly? The email linked to my account has been verified through past correspondence. Additionally, I have evidence of the hack as an IP address from Texas was used to access my account, despite me never visiting Texas.

I need assistance as I am currently locked out of my Snapchat account. When I first created my account, I did not have a phone number associated with it because my phone only had WiFi. I recently got a phone plan with a number. When I tried to access my Snapchat, I saw a red notification indicating that I needed to verify my phone number. Due to being busy at work, I couldn't address it right away, and later when I accepted a friend request on Snapchat, I got locked out. It has been two days, and I am unable to log in to verify my phone number. My Snapchat username is Bad76. Thank you for any assistance you can provide.

My Snapchat account has been compromised. I am certain it was hacked as my phone number, which was my main form of verification, has been changed. I am unable to access my account because I'm unsure which email it is registered with and despite reaching out to Snapchat from various email addresses, I have not received any assistance. I can provide all the old information for the account including the password, previous phone number, account creation date, and snap score, but I cannot recall the email associated with it. I urgently need to regain access to my account as it contains precious photos and memories. The Snapchat username is Emily.bridget8, under the name Emily Dunn. The phone number linked to it is [redacted], the snap score is [redacted],[redacted], and the Bitmoji depicts a blonde with wavy hair and green eyes. Private stories on the account are completed. I am desperate for help in recovering my account.

After reinstalling the app, I attempted to log in but kept getting an incorrect password message. Resetting the password via email has been unsuccessful as it sends the code to an old number. Using the phone number for the reset, I manage to change the password successfully but still can't log in.

I am currently unable to access my Snapchat account. I attempted to unlock it through the Snapchat website, but it informed me that it was permanently locked and advised me to try again in 24 hours. After waiting and trying again, I am still unable to gain access. I do not have any third-party apps installed, and it is crucial for me to regain access as all my memories and connections are stored within the account. Thank you for your assistance.

I didn't receive a Snapchat from a boy, but I mistakenly responded without actually viewing it. I am anxious to know its contents to avoid any potential embarrassment. Unfortunately, technical issues prevented me from seeing the message on the evening of 08/08/[redacted]. Is there a way to retrieve this Snapchat without alerting him, as that would be even more awkward? I understand this may seem trivial, but not knowing is causing me distress. Thank you for your help. Have a wonderful day, stay well <3.

I received an unexpected Snapchat verification code via text, followed by notices of suspicious login attempts on my account. I responded to confirm it wasn't me and ended up changing my password. However, upon login, I was prompted for a code from an authentication app I do not possess. Now I cannot access my account and just need help receiving a verification code or resetting my Snap information to regain access.

My account has been locked, stating that I have been using third-party apps, which is not true. It was supposed to be locked for 24 hours, but it's been locked for over 2-3 days now. I am concerned about losing all my friends and memories on that account. I attempted the website unlock method, but it keeps giving me the same error message saying my request cannot be processed. I also reached out to them on Twitter but received no response or assistance. Please unlock my account for me as I am about to move to a new country, and I cannot risk losing all my memories. It is essential to have my Snapchat account unlocked to resolve this situation.

I am having trouble accessing my Snapchat account. I have been attempting to regain access for a month or two now without success. Despite trying everything, I cannot open a very important message awaiting me. While I can access my account on other devices, I only have one device of my own. All I want is to be able to open my Snapchat. I have exhausted all options such as reinstalling the app, changing my Apple ID, and reaching out to Snapchat for assistance. I am worried because the only way to contact someone who is moving across the country is through Snapchat. I am desperate for help as I don't want to lose contact with them. 😞😭

Hello, I was on Instagram last night when a random guy sent me a link. I was hesitant to open it, but accidentally clicked on it while going through our messages. Unfortunately, this led to him getting access to all my passwords, including my Snapchat account. He has been saving my photos and sending them back to me. I have already informed the police about this incident. My Snapchat account is now locked, and I need to regain access by changing my password. Can you please advise me on how to unlock it? Thank you, M.E.

I encountered an issue trying to access my Snapchat account today - it appears to have been permanently locked. Recently, there has been a trend on Snapchat where users create accounts for Star Wars characters and engage in role-playing as them. We always make it clear to those who follow these accounts that we are not the actual characters but enthusiasts having fun with it. Unfortunately, many of my friends and I have experienced our accounts being locked without explanation, and contacting Snapchat proved unhelpful as the responses were automated messages citing guidelines without addressing our concerns. These accounts are significant to us as they have helped us bond over our mutual love for Star Wars, especially during challenging times. Dealing with automated responses and not being able to reach a customer service hotline only adds to the frustration. It is perplexing to see similar role-playing accounts on Instagram and Facebook functioning without issue, while Snapchat accounts face repercussions.

I recently got locked out of my account, possibly due to the high number of friend requests I was accepting. I didn't realize my email wasn't linked to my account or that there was a limit on friend requests without an email. I created this account to change my username from "forntniteballer." I'd appreciate any help to regain access as I've made good friends on it and can't remember their usernames now. My Snapchat handle is "kaidennnw" on the locked account while "forntniteballer" is the current one I dislike.

My account has been compromised, and unauthorized activity has occurred on it. Certain family members have been blocked, and I suspect someone specific is behind this. I have contacted the sheriff's department and they advised reaching out to Snapchat for assistance as my account was linked to my old number [redacted]. Unfortunately, I'm unable to access my account and the hacker is violating my privacy. Friends have reported the account as hacked. I urgently need help. My new number is [redacted], and my current email is [redacted] I am seeking to speak with a representative as I have not received a response after emailing and only received a ticket number: [redacted]0. Restoring my account is a priority for me, and I may consider pursuing legal action. Prompt support is crucial; I have been receiving unhelpful automated responses for three days. I am inquiring if it is possible for the company to track the IP address involved. I suspect the hack originated from North Carolina while I was in Florida.

My friend Hunter Carver and I have been best friends for six months. Recently, we lost the top spot and the super bestie emoji on each other's list. Could you please help us regain the super bestie emoji and our number one positions back on our lists? We appreciate your assistance in fixing this matter. Despite the mutual besties being restored, we are hopeful you can help us become super besties once again. It only takes one snap to someone else, and it disappears. Your help in this matter would mean a great deal to us. It's crucial to us to have the top spot and the super bestie status restored as soon as possible. Thank you for your continued support.

I'm wondering about a recent Snapchat request. I recently had a bad experience with a scam on Instagram, so I'm extra cautious about strangers adding me on social media. Just today, a user named Lydia added me on Snapchat even though I didn't recognize her. I messaged her, but she didn’t respond. I found it odd that she searched for my username and added me, especially because her profile had a generic last name. When I checked, her Instagram account offered no clues. What made me more suspicious was her Snapchat score being 0, and her profile suddenly showing it was her birthday at midnight. Remembering my past scam, I decided to remove her before anything could happen. Do you think I overreacted or did I make the right choice? Could there have been any risks involved in staying connected on Snapchat?

Hello, I urgently need assistance as my Snapchat account with the username libbygallimore has been compromised. The hacker is threatening to expose private photos and is reaching out to my contacts for more information. I can no longer access the account as they have altered all login details, including the linked email [redacted] and phone number [redacted]8. I'm uncertain if they changed my birthdate, which is 30/10/[redacted]. The passcode for my private photos is [redacted]. The account was previously logged in on an iPhone X. I am eager to regain control of my account and prevent any further breach. I am willing to provide any necessary information for verification. Your prompt assistance is greatly appreciated to secure my account and prevent the leakage of personal photos. The hacker is requesting access to my private photos through my account. Thank you.

I'm experiencing difficulties accessing my Snapchat account. Someone has made changes to my account, including the phone number and email address. I am unable to receive the verification code on the phone that was originally linked to my account. I need to regain access to my account to update the information. My name is B. Morgan, my username is thetroutman89, and I would like to restore my original phone number [redacted] to my account. The email previously associated with my account was [redacted], which I no longer have access to. I can now be reached for verification at [redacted]