My Snapchat was not working today it was a black screen and would not let me snap other...

GetHuman5062202's Recover Account issue with Snapchat from July 2020

Help with my Snapchat issue
First: share to improve GetHuman5062202's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5062202's own words
My Snapchat was not working today it was a black screen and would not let me snap other people so I deleted the app and tried to log back in. I could not remember my password and the recovery phone number was an old number to a phone I no longer have. The email I used was also an old one so I sent the recovery stuff to it went to log in and it said my email was suspended for some reason and i don’t know what to do.

GetHuman5062202 did not yet indicate what Snapchat should do to make this right.

How GetHuman5062202 fixed the problem

We are waiting for GetHuman5062202 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Recover Account issue
Reported by GetHuman5062202
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 21946 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman5062202 started working on this issue
Jul 14th 12:02am
GetHuman5062202 indicated the issue is not fixed yet.
Jul 14th 11:29am
GetHuman5062202 indicated the issue is not fixed yet.
Jul 14th 11:32am
GetHuman5062202 indicated the issue is not fixed yet.
Jul 14th 12:12pm