Previously i sent an email to snapchat in which I said that i forgot my my eyes only p...

GetHuman5058798's Problem With the App issue with Snapchat from July 2020

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman5058798's own words
Previously i sent an email to snapchat in which I said that i forgot my my eyes only password. It was one of my friends date of birthday and i spoke to him since then and he said the date which I already tried, but it says incorrect, while I’m certain that that’s what my password was. Every time i write it in, the time in which i can try again goes up and I have no idea why it says that it’s not the correct one. What can I do to solve this problem? I have very important pictures there. If You need me to, I can give you my account details (password) to show my identity. Also, maybe my account was hacked and he*she recovered the password.

GetHuman5058798 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Problem With the App issue
Reported by GetHuman5058798
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 21952 others
0 customers following this

Timeline

GetHuman5058798 started working on this issue
Jul 13th 9:57am
GetHuman5058798 indicated the issue is not fixed yet.
Jul 13th 11:20pm

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