My account was hacked on the *th July **** by someone in Wigan which is not where I liv...
GetHuman-livturne's Hacked Account issue with Snapchat from July 2020
Help with my Snapchat issue
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Before contacting them, items GetHuman-livturne may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-livturne's own words
My account was hacked on the *th July **** by someone in Wigan which is not where I live. They have changed the number and the email that the account was register to however I have been able to change my password through my number but they have locked it for my safety! They are refusing to unlock it! I just want my snapchat memories back as I have photos of passed away family and friends I need back
GetHuman-livturne did not yet indicate what Snapchat should do to make this right.
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How GetHuman-livturne fixed the problem
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