My friend Bella Deminico (username 'Bellaisatribute'* Snap score: **,***) was locked ou...

GetHuman4876000's Hacked Account issue with Snapchat from May 2020

Help with my Snapchat issue
Before contacting them, items GetHuman4876000 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4876000's own words
My friend Bella Deminico (username 'Bellaisatribute'* Snap score: **,***) was locked out of her account by a scam artist posing as a friend and former coworker on said friend's account. The hacker got her to send "her friend" her login info & then switched her recovery number to his so that she couldn't kick him off of her account or maintain*recover her Streaks**. I have screenshot evidence that I can attach to this report if allowed that shows that we have a streak of nearly one while year (*** days) and she has others that are even higher which she's worked desperately to maintain. My friend Bella and I would like this issue resolved by transferring access to*ownership of the account back to Bella, as it should be, and to recover*reinstate any Snap Streaks** that may have expired during this unfair experience.

GetHuman4876000 did not yet indicate what Snapchat should do to make this right.

How GetHuman4876000 fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman4876000
May 27th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 25236 others
0 customers following this

Timeline

GetHuman4876000 started working on this issue
May 27th, 2020 2:13pm
GetHuman4876000 shared this issue with friends on Facebook
May 27th, 2020 2:14pm

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