This is the third time that I'm trying to reach out to Snapchat. Please read this and l...

GetHuman-rileydej's Recover Account issue with Snapchat from May 2020

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-rileydej's own words
This is the third time that I'm trying to reach out to Snapchat. Please read this and listen. I'm an ** year old girl named Riley DeJardin. I'm a senior in high school and I'll be graduating in about one week. *My snapchat was hacked on Friday around **:** PM. I got an email from Snapchat saying that there was a login to my account from an IPhone ** in Fontainebleau while I was in the middle of a class in my bedroom in Los Angeles with my IPhone *. Yes, it's embarrassing that I have an IPhone * but I didn't care at all because I had all the apps I needed. But now it's been three days and snapchat still has my account on lock. Please don't lock it permanently-- please. I'm begging. This is the only snapchat that has all my photos and memories saved from the past almost seven years. It contains everything from my high school experience and without my account, it will be lost forever. Please help me out and try to unlock it. I don't know why Snapchat locked it, I could've taken care of things on my own-- I'm not sending spam, using a third party device, and my number and email are verified. I just want my account back please. I'm begging. I would get on my knees on the floor right in front of you if I could.

GetHuman-rileydej did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Recover Account issue
Reported by GetHuman-rileydej
May 25th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 25507 others
0 customers following this

Timeline

GetHuman-rileydej started working on this issue
May 25th, 2020 4:42pm