I lost my phone so I logged into my Snapchat on my friends phone. When I found my phone...
GetHuman4722676's Recover Account issue with Snapchat from April 2020
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Help with my Snapchat issue
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GetHuman4722676's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman4722676 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman4722676 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman4722676 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman4722676's own words
I lost my phone so I logged into my Snapchat on my friends phone. When I found my phone I went to log into snap chat and it let me but then a suspicious login page came up and it asked me to verify the email address but the email address is an old email and I no longer have the password for it and I tried to get the password for it by going to forgot password but that process didn’t work for me so I can’t get in my old email to verify it for Snapchat so now I can’t get in to snap even though I know my log in information. I want someone to contact me and help me resolve my problem or unlock my account some how.
GetHuman4722676 did not yet indicate what Snapchat should do to make this right.
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