Hi, Today is April *th and there have been problems with Snapchat, suddenly my Snapchat...

GetHuman-mendesma's Account Access issue with Snapchat from April 2020

Help with my Snapchat issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mendesma's own words
Hi, Today is April *th and there have been problems with Snapchat, suddenly my Snapchat has just logged out, but unfortunately, I do not know my Snapchat password, I’ve tried to do the forgot Snapchat password option? But it is saying that they are unable to process my request. I don’t know whether that is because it is the wrong email or not. But I need a way to get back into my Snapchat, I don’t know if this helps, but my old password to wmendesmanuel was hellohello****, just in case you guys need confirmation that I am the owner of this account. Please try and help me, as I use my Snapchat for a business purpose

GetHuman-mendesma did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman-mendesma
Apr 8th, 2020 - 7 months ago
Fixed
Seen by 5 customers so far
Similar issue to 24479 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-mendesma started working on this issue
Apr 8th 4:13pm
GetHuman-mendesma confirmed the issue is fixed. Hooray!
Apr 9th 4:26pm