Hi, someone hacked into my account and changed my number so I can’t get a verification...
GetHuman4374646's Hacked Account issue with Snapchat from February 2020
Help with my Snapchat issue
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Before contacting them, items GetHuman4374646 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4374646's own words
Hi, someone hacked into my account and changed my number so I can’t get a verification code to change my password. They logged me out as well. They are pretend to be me and asking my Snapchat friends for money. They are saying my car broke down and I dont have a certain app to pay the guy. They are asking my friends to download cash app and to send money to the username $f**jake , they are also asking my friends for nudes. So people have sent money. They have called their banks to cancel but I don’t want people to think I’m actually in trouble and need money. I don’t want them to lose money. Please help me get back into my account and stop this. I also don’t want to lose all my memories I have been an avid snap user since ****, I have lots of memories
GetHuman4374646 did not yet indicate what Snapchat should do to make this right.
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