HI I am currently without a phone but only email. I've tried to reset my password on my...

GetHuman-morganlb's Lost Streak issue with Snapchat from January 2020

Help with my Snapchat issue
First: share to improve GetHuman-morganlb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-morganlb may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-morganlb's own words
HI I am currently without a phone but only email. I've tried to reset my password on my roommates phone to keep my streaks but it won't let me log in with my new password without verifying her phone with my number... the issue is I can't get on my phone to verify it so I was wondering there was a way to bypass that or to send it to my email instead. My username is Morganlb** and my email is M*****@***.com. I don't know when ill have a phone again and would really like to log on and save my streaks. Thank you.

GetHuman-morganlb did not yet indicate what Snapchat should do to make this right.

How GetHuman-morganlb fixed the problem

We are waiting for GetHuman-morganlb to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Lost Streak issue
Reported by GetHuman-morganlb
Jan 19th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 23393 others
0 customers following this

Timeline

GetHuman-morganlb started working on this issue
Jan 19th 4:57am
GetHuman-morganlb indicated the issue is not fixed yet.
Jan 19th 4:36pm
GetHuman-morganlb confirmed the issue is fixed. Hooray!
Jan 19th 4:37pm
GetHuman-morganlb confirmed the issue is fixed. Hooray!
Jan 19th 5:51pm
GetHuman-morganlb indicated the issue is not fixed yet.
Jan 19th 11:34pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers