I’ve had my snapchat account for a few years now, as the user ‘Sophiabickfordx’ but rig...

GetHuman4103232's Recover Account issue with Snapchat from December 2019

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The issue in GetHuman4103232's own words
I’ve had my snapchat account for a few years now, as the user ‘Sophiabickfordx’ but right now I am using my new account as ‘Sophbickfordx’ because unfortunately my phone had broken in the past and I had been given a new one for Christmas. But I tried to log in to my previous original account and because of the second verification I had put on it stupidly I cannot now access my account as I don’t remember the email for it and the phone number is unfortunately in my broken phone from years ago. I could probably confirm the exact phone number after asking a few family members if they still have it because I can’t remember it but I’d really like to be able to access my account as I have so many memories and photos in the memories of the account that I love and miss and cannot remember over half of. I’m just really upset because just because I tried logging in through my new phone I have to verify it but cannot as don’t have the sim anymore for the number. Please help me. Thank you

GetHuman4103232 did not yet indicate what Snapchat should do to make this right.

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Recover Account issue
Reported by GetHuman4103232
Dec 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 20281 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman4103232 started working on this issue
Dec 16th, 2019 11:44am
GetHuman4103232 indicated the issue is not fixed yet.
Dec 16th, 2019 4:11pm
GetHuman4103232 indicated the issue is not fixed yet.
Dec 17th, 2019 2:12pm
GetHuman4103232 indicated the issue is not fixed yet.
Dec 17th, 2019 3:46pm

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