This guy stole my account and changed my password and I need my account back
GetHuman-brennaeb's Hacked Account issue with Snapchat from December 2019
Help with my Snapchat issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-brennaeb's own words
The problem: This guy stole my account and changed my password and I need my account back
GetHuman-brennaeb did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-brennaeb fixed the problem
I contacted Snapchat describe my situation and they needed three things last time you logged in successfully your email and the date of when your account got hacked and then Snapchat is able to go in to that date and reset your account but make sure to make a new password to login so this does not keep reoccurring
Please help with my Snapchat issue
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We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.