So a few weeks ago I was logged out of my Snapchat and when I went to login it said my...

GetHuman4102117's Hacked Account issue with Snapchat from December 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4102117's own words
So a few weeks ago I was logged out of my Snapchat and when I went to login it said my password was wrong so I’m guessing I was hacked. I tried to recover it with my email but the problem is I haven’t used that email linked with Snapchat in about * years so I don’t remember any passwords. I tried to recover it by phone number as well and I guess the hacker changed the verification number to their own number as well. I need that old Snapchat back. It ***** starting over. Please help

GetHuman4102117 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman4102117
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 20251 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman4102117 started working on this issue
Dec 16th, 2019 3:37am
GetHuman4102117 indicated the issue is not fixed yet.
Dec 16th, 2019 10:39am
GetHuman4102117 indicated the issue is not fixed yet.
Dec 16th, 2019 5:13pm
GetHuman4102117 indicated the issue is not fixed yet.
Dec 17th, 2019 11:03am