Snapchat Customer Service Issues

The other day, I attempted to log into my Snapchat account, but it was locked out, and I couldn't remember my password. I decided to reset it, only to realize that my Snapchat is linked to my old email, [redacted], and an old phone number that I no longer have access to. Unfortunately, this means I can't recover my account. Can you please assist me in regaining access to my account as soon as possible?

I received a concerning message from a friend asking to log into my Snapchat account due to issues with her ex and boyfriend. Unfortunately, after sharing my login details, I received an email informing me that someone had accessed my account and added their phone number. When attempting to change my password, it redirected the information to their number, causing distress about my privacy. Friends have reported receiving similar messages from my hacked account. My date of birth is February 21, [redacted], and I last used Snapchat on an iPhone 6s with the username carlifornia77. The phone number associated with the account was [redacted]. I have contacted Snapchat via email, but the resolution process seems delayed. Your prompt assistance is greatly appreciated.

When I created my Snapchat account, I used my phone number instead of an email. For verification, I used an email belonging to my sister's friend. Unfortunately, my sister and the friend have had a falling out, and he has now hacked into my Snapchat account. He is posting private pictures of me on Facebook, causing distress. There is a lot of personal information on my account, and I urgently need to regain access. Thank you.

On Saturday, December 7, [redacted], my Snapchat account was hacked, and the password was changed, locking me out. I lost thousands of memories and pictures. I created a new account, but the hacker added me and demanded money to return access to my original account. I refused, and now they are threatening to expose my personal pictures online. I urgently need assistance in shutting down this account to prevent any further misuse. Your help would be greatly appreciated.

After logging out of my Snapchat, I attempted to log back in but received an incorrect password message, despite it being accurate. Resetting the password was challenging as the phone number linked to my account was not recognized, though it's the only number I have ever used. I kindly ask for assistance in regaining access to my account. Thank you for your help, Nate.

Hello, I would like to reactivate my account that I deactivated 30 hours ago under the username lllricolll. I have made several attempts to log in without success. When trying to unlock my account, I received the error message stating it has been permanently locked. I would appreciate guidance on the steps to recover my account as I am unable to log in both via the website and the app. Thank you in advance for your assistance.

I updated my Snapchat password to gigi_ortiz0, then unintentionally logged out and cannot recall the password. The phone number and email associated with the account have changed over the five years I've had it. I have cherished photos and memories on that Snapchat account, particularly from my pregnancy, and I am desperate to retrieve them. I am seeking any alternative methods to reset the password to regain access to my account and recover those invaluable pictures.

Hello, I am uncertain if this is the appropriate avenue for my concern, but I am facing harassment on Snapchat. An individual has created over [redacted] fake Snapchat accounts to message me. The person inserts their message into the username and then adds me as a friend. I have attached screenshots of the interactions to this email, showcasing just a few of the accounts. This individual has managed to create 60 accounts within a span of 3 days. I believe that Snapchat should conduct thorough verification processes before allowing account creation. I kindly request your assistance in this matter. Thank you.

Today I encountered an issue with my Snapchat accounts. The first account, which I have used all day, suddenly got banned upon returning home from school. Despite not violating any rules, after contacting support, I received an automated response alleging misconduct. Perplexed, I decided to create a new account. Unfortunately, after being on it for a few hours, the new account was unexpectedly logged out and locked, even though I had not breached any policies. I am frustrated and seeking assistance from a customer service representative to rectify this situation and regain access to my accounts.

Hello, I recently switched to a new phone and accidentally logged out of Snapchat on my old phone without remembering my password. I tried to reset it, but I hadn't verified my email and my old phone number linked to the account is no longer active. I'm really hoping to recover my account as it holds a lot of memories and contacts. Any help would be greatly appreciated. Thank you.

My friend and I were in a Snapchat streak on November 28, [redacted], at 9:48 pm with [redacted] days. Unfortunately, we lost our streak after we unblocked each other on December 7. We contacted Snapchat support with all the necessary details, but they informed us that they couldn't restore our streak. We're confused why this happened despite providing all the required information. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, I'm Elena Astolfi, and I'm having trouble accessing my Snapchat account with the username eastolfi81 because I forgot my password. When I created the account, I used an email and phone number from a different country. It's my birthday on Dec 10, and not being able to log in is making me really sad as I can't see my friends supporting me in their stories. Can you please email me my password? I would be so grateful. Thank you, Snapchat.

I am constantly getting emails about the account “shookethh” sent to my personal email address [redacted] Despite my responses, I keep receiving emails regarding the account's activity such as reactivation, deactivation, and people confirming ownership. Kindly remove my email address from the account “shookethh” as it appears to be fraudulent. My Snapchat username is blancabooboo.

Hello! I recently updated my password for security reasons but unfortunately, I can't recall the new password. Additionally, I changed my phone number due to emergency circumstances, so I'm unable to update my settings without my password. Moreover, the email linked to my account is different from my current one, and I can't remember the password for it. My account username is kateylima, and I would be grateful for any assistance. My phone is severely damaged, and I'm anxious to resolve this issue so I can get a new one soon.

I've been using Snapchat for years, and it's where I store all my photos. Unfortunately, my phone broke and logged me out. I'm starting fresh with a new phone but can't remember the email address or phone number associated with my account. The sim card isn't blocked, so I can't verify it. Accessing this account is crucial for me as it contains everything important. Any assistance would be highly appreciated.

I'm having trouble accessing my Snapchat chat history. When I check my chat history, nothing shows up, but when I look at my snap history, I see things. My phone shows that I made a call to someone on Snapchat, but I'm not friends with that person on the app. My call log indicates a call through Snapchat which I didn't make. I would appreciate it if someone could assist me with this matter. Thank you.

I misplaced my phone that had the email login information and the mobile number linked to my Snapchat account. Unfortunately, I can't recall the password for the email, and I can't access the mobile number. The Snapchat username is: moretimescotty I would appreciate guidance on the steps or options available to regain access to my Snapchat account.

I was recently reported on Snapchat and logged out of my account for supposedly violating their guidelines. The only content on my story was a tweet from Donald Trump which I believe did not breach any rules. I am seeking to have the report removed from my account. While I understand it may not be feasible, I am curious to find out who reported me. Snapchat did not provide a clear reason for my account suspension, and I would appreciate more information on the specific violation that led to this action.

My account on Snapchat has been locked since 12/8/19, and today is 12/10/19. I have crucial photos of my late grandfather, including one of us holding hands before he passed away, and I desperately need to access them. He passed almost a month ago, and he meant a lot to me. I have contacted Snapchat support multiple times via email, but I keep receiving the same response. I am unsure why my account was locked, as I have not used any third-party apps. Could someone please assist me in recovering my account?

I believe my Snapchat account has been compromised. I have reached out to Snapchat's customer support for assistance, but I have not made any progress. The hacker has altered my phone number, email, and password. Despite informing my friends to report my account for suspicious behavior, the hacker is still active on it. They are attempting to deceive others with Cash App schemes and have shared private photos of me and my loved ones. This situation has left me feeling helpless and upset. I would appreciate any guidance on how to resolve this matter.