Snapchat Customer Service Issues

This morning, I shared a post on my story counting down the days until Christmas. However, a few hours later, I noticed a message on my account asking to allow Snapchat to use my camera, even though I had already granted permission. Now I can't access my account, and I'm hesitant to create a new one because I don't want to lose my 3,[redacted] memories, friends, and my snap score.

I adjusted my device's time to 5 o'clock in the date and time settings, intending to send my Snapchat streaks. However, when I opened Snapchat at 4:53, the actual time, I proceeded to send the streaks with the incorrect time displayed. After sending the streaks, I closed the app. Upon reopening Snapchat, I was prompted to log in again. Unfortunately, upon attempting to log back in, I received a message stating that my account has been locked. I am unsure why this has occurred and am concerned that it may be permanently banned.

I've been attempting to log in to my Snapchat account several times. When I finally entered the correct password, it prompted me with a suspicious login message, requesting confirmation that it's me. Unfortunately, I no longer have access to the email or phone number linked to the account since I created the Snapchat a long time ago. I hold many precious memories, photos, and videos on that account, and it would mean a lot to me to regain access.

My Snapchat account is locked after a suspicious login. I logged in from a friend's phone and then tried to log in from my phone. It now requests a verification code to be sent to the email or phone number associated with the account. I no longer have access to those old email and phone number. I have the correct password but can't get into the account. Please assist me in regaining access to my account as I value the memories stored in it. Email me promptly. Thank you.

My Snapchat handle is @samiraclez. I am currently involved in a legal case where I have been unjustly accused of crimes occurring on April 17th, [redacted] and July 12th, [redacted]. I am actively seeking an alibi to corroborate that I was in a different location during those dates, as I strongly believe I was not involved. It is crucial for me to obtain my location history as well as chat/snap history from my Snapchat account on these specific dates to support my innocence. The consequences are severe if I am convicted, facing a possible 4.5 years of imprisonment. With my trial approaching soon, it is urgent that I secure this evidence. I implore someone to assist me promptly as this information is vital for my defense. Once again, to reiterate, the alleged crimes occurred on April 17th, [redacted], and July 12th, [redacted]. I appreciate a swift response. Thank you and may you be blessed.

After upgrading my phone and phone number with T-Mobile for an iPhone 11, my Snapchat account is now linked to my old number, preventing me from logging in. Since I can no longer access the verification code sent to my old number, I am unable to access my account where my friends and favorite YouTuber are. I am feeling very sad without my original Snapchat account, which I cherish, and I would appreciate any assistance in reclaiming access to it. Thank you.

I go by the account name mollydixeyxx and my email is [redacted] Recently, I changed my password but now can't recall it. Unable to reset due to not knowing it and can't change the email without it. The phone number linked to my account is outdated, preventing me from resetting. Despite providing ID proof, I've been locked out after contacting Snapchat. I'm not concerned about regaining access, but I have cherished photos saved over 5 years, including those of departed loved ones and their funerals. Snapchat hasn't responded after my attempts to reach out, leaving me disappointed with the handling of this situation.

Last week, my friend asked for my login details to share a promotion on my account without me knowing it was compromised. The hacker pretended to be her, claiming they could turn [redacted] into 1,[redacted], a blatant lie. After providing my credentials, I was immediately locked out of my account as they changed the email and phone number. I'm reporting this to the police due to threats and identity theft. The new email linked to the hacker is [redacted] with the phone number ending in 09. I need the full number to provide to the police. I received an email with device details, location, the last two digits of their number, and the IP address during the incident. It's crucial to recover my account as it holds precious photos spanning six years. Assistance in resolving this fraud is greatly appreciated.

Earlier this week, my account kept logging me out, so I changed the password without noting it down. Unfortunately, I can't recall the new password I set. I changed it to a unique one to resolve the logging out issue. Last night, I logged out to let a friend use their account, but upon trying to log back in, I realized I had forgotten the password. Despite multiple attempts to recover it using my email and phone number, I have not received any password reset emails from Snapchat as they claimed. My account holds cherished memories of the past year and a half, and it's crucial for me to regain access to it.

I recently created a new Snapchat account using the same email address as my previous one for password recovery convenience. However, I have since changed my phone number associated with the old account. When requesting the verification code, it continues to be sent to my old phone number. I am currently unable to access my email as it is now linked to the new account. It seems this issue may be related to using the same email for multiple accounts. I would appreciate any assistance in enabling me to log in to my old account, as it holds significant importance for me. Thank you.

One evening, while using my Snapchat account, I logged out and since then, I have been unable to log back in. I suspect that an individual I used to be close with might have changed my password and now has control over my old Snapchat account, which I have been locked out of for a year. I desperately need assistance with this issue as there are important photos and messages stored in that account. Despite attempting to reset my password, I have not been successful. Attempts to communicate with the account have been met with delayed responses, with messages being opened days later. It appears that someone unauthorized may be accessing my account.

Hello, I recently purchased a new iPhone and I'm encountering an issue with my Snapchat account. Previously, I had two accounts - one was hacked and had to be closed, and the other is my current account. When I try to log in with my new username and click "forgot password," it keeps autofilling my old account username instead. Additionally, I can't use my phone number for verification. Your assistance in resolving this matter would be greatly appreciated. Thank you, Nolan

I've noticed on my snap map that it shows me at my neighbor's house, which is about 50 yards from where I actually am in my own home. But I was not at my neighbor's house. I'm concerned about the accuracy of the snap map and if it's possible for it to be wrong about my location. I'd like to find a way to prevent this from happening in the future so that I won't be wrongly accused of being at my neighbor's house.

While at a party, a guy borrowed my phone to make a call but I later discovered my Snapchat app was open despite me closing all tabs before handing it to him. I found myself logged out with changed password and contact information. I am unable to access my account with the username (deanna_vega). If anyone can assist me in recovering my account, please help.

I recently received an email stating that my account was locked for "spam." This is the first time I have encountered this issue. After waiting for two hours from 9:30 to 11:30, I visited the website to unlock my account. However, every time I attempt to unlock it by clicking the button, I receive an error message stating that the request cannot be processed at the moment. Is there any way for me to regain access to my account?

Hello, I am Shaylynn.mm. After coming home from work, I realized my password and verification for my account have been changed unexpectedly. I am uncertain if my account got banned or if it’s being accessed without my consent. I haven't shared my password, although I admit it may have been too easy to guess. I can provide verification by sharing specific pictures from my Snapchat to prove my identity. My account holds valuable photos that I cannot afford to lose. Your assistance in resolving this matter would be greatly appreciated.

Hello Team Snapchat, my name is Sloanne and my account (laslow8) was recently hacked. The hacker posed as a friend and convinced me to change my email address to "[redacted]" Moments later, I couldn't log in; he changed my password and phone number. Despite my attempts, I couldn't recover it. I created a new account (laslow_8) but the hacker tried to scam my followers there too, impersonating me. I ask for help as the hacker still uses my account. When I confronted him from my new account, he blackmailed me with intimate photos, but I didn't give in. He's already posted revealing pictures on my hacked account. I seek your assistance to regain access. Please contact me at [redacted] Thank you, and best regards to the Snapchat team.

My friend's account was hacked into last week without my knowledge. She requested my username and password to promote something on my story, not realizing her account had been compromised. It turns out someone was impersonating her to scam people out of money, promising to multiply $[redacted] into $1,[redacted], which was completely false. After I shared my login details, I was immediately logged out and couldn't regain access. They altered the email and phone number associated with the account, making recovery impossible. I have reported this to the police due to threats and identity theft. The new email used is [redacted] and the partially known phone number ends in 09. I urgently need the full number to provide to the authorities. I received an email notification containing details of the device, location, the final two digits of their number, and the IP address when the changes were made. I am desperate to retrieve my account as it holds precious memories from the past six years. Please assist me in resolving this fraudulent situation by providing the phone number linked to the account for the police report.

I always use Snapchat responsibly, but my account was unfairly reported and deleted. I am heartbroken to lose access to my friends and cherished memories. Despite receiving an email stating my account cannot be recovered, I am desperate to regain access. Any assistance in recovering my account would be greatly appreciated.

I'm looking to regain access to my "imanakhtar123" Snapchat account as it holds many cherished memories. Unfortunately, the account is tied to my old phone number, and attempts to reset the password through email have been unsuccessful. The old phone number linked to the account is no longer in my possession (07[redacted]18), while the associated email is [redacted] Any guidance on how to regain access would be greatly appreciated.