My snapchat account amy*edwardsxxx which I have had for about * years - has been hacked...

GetHuman-amylaura's Hacked Account issue with Snapchat from November 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-amylaura's own words
My snapchat account amy*edwardsxxx which I have had for about * years - has been hacked! I have had the same number for so many years which is linked to my account - when I try to re access my snapchat through this number it says this number isn’t the one registered! When it most definately was! So someone has clearly changed it. Also unfortunately I don’t know my email password I know the email I used was *****@***.com but is such an old email I can’t get the password. Is there anyway I can prove this is me? I’m really concerned . As I have private and personal photos from years and years on there ... I really need to gain access back to my account! Please help

GetHuman-amylaura did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-amylaura
Nov 24th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 19036 others
0 customers following this

Timeline

GetHuman-amylaura started working on this issue
Nov 24th, 2019 2:43pm

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