GetHuman3839599's Hacked Account issue with Snapchat from October 2019
Help with my Snapchat issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3839599's own words
get on to it ... Please help. I have all my old account info but this girl asked me to use my snap I let her on and now she has changed all my information... ***-***-**** is my cell.. her name is Sarah quintiliani*- was someone impersonating her*she is trying to scam all my friends*would like to reset my password
The phone number and password have been reset. They are impersonating me and scamming and hacking my friends
please reset my password to my email! *****@***.com
I have been on snapchat for years, never had a problem until now
I have tried speaking to people on this app. they keep asking for money, but I do not trust this because of the nature of my snapchat problem
I have an issue with Snapchat too
How GetHuman3839599 fixed the problem
We are waiting for GetHuman3839599 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.