Good after noon, so basically I’m trying to log into my account ( e*siroski*** ) and I...

GetHuman-erikasir's Account Access issue with Snapchat from October 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-erikasir's own words
Good after noon, so basically I’m trying to log into my account ( e*siroski*** ) and I cant my passwords not working and all so I went to recover my account with the email ( *****@***.com ) and it says it’s not a valid email. But that’s the email I used. So I went to check in my emails and look to see if there’s any recent activity or changes to my account and my account got hacked. !!! Someone switched my email and He*she with the email of ( *****@***.com ) from near Toronto logged into it on an iPhone X and switched everything. I’ve never own one and I have an iPhone *plus. Please please help me snapchat. I’m really trying to get my account back for my memories. I have a lot of photos with my mom on there and she just passed and I really want to see those memories with her **

GetHuman-erikasir did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman-erikasir
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 54821 others
0 customers following this

Timeline

GetHuman-erikasir started working on this issue
Oct 21st, 2019 5:42pm

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