Someone has created an account under my daughter's name, she is only ** years old she i...

GetHuman-ccvergar's customer service issue with Snapchat from October 2019

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The issue in GetHuman-ccvergar's own words
Someone has created an account under my daughter's name, she is only ** years old she is not allowed to have social media. The reason why I came across this account was because it is her email address identifucation from junior high (calista****). ** Who ever is impersonating my daughter has caused physical harm upon her (fights at school). This account is impersonating my child, and is challenging other girls to fight, hence the reason for the severity and concern for my daughters safety. **This fake account is causing her mental and physical distress as other teenagers assume she is sending ill*disrespectful messages with bad intentions (provoking*insulting). **Please contact me asap *(***)***-**** **Please delete this account as its affecting our daughters character, academics and safety.**I can send you screen shots of her junior high email to confirm the link between this account and her school account.**She did not create this account!!!!**Ruby vergara

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Customer service issue
Reported by GetHuman-ccvergar
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 54633 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-ccvergar started working on this issue
Oct 19th, 2019 9:32pm
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 2:18am
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 2:22am
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 2:23am
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 2:26am
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 2:27am
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 20th, 2019 11:19pm
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 22nd, 2019 10:35pm
GetHuman-ccvergar indicated the issue is not fixed yet.
Oct 22nd, 2019 10:36pm

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