Yesterday morning I allowed my brother to use my phone to login to his Snapchat to get...

GetHuman3790630's customer service issue with Snapchat from October 2019

Help with my Snapchat issue
First: share to improve GetHuman3790630's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3790630 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman3790630's own words
Yesterday morning I allowed my brother to use my phone to login to his Snapchat to get a ride to school. When I tried to log back in I forgot my password because I changed it during this summer. I’ve tried everything possible that I can remember and still nothing works. I tried saying forgot my password but the email that is linked to the account (*****@***.com) was an email I made in **** and deleted a couple years ago in high school. I no longer have any access to this email what so ever, I even tried making a new one with the same username and that doesn’t work either. The phone number linked to the account was a phone number to a phone I broke a couple years back in high school I want to say around ******* so I also have nothing to do with that phone number anymore. I never changed the security settings because I paid it no mind and never thought I would forget my password but I obviously did. I really want my account back because it is the only way I get into contact with my friends and family and without it I can’t. Please help me get my account back I’m begging. My current phone number is ************ and email is *****@***.com.

GetHuman3790630 did not yet indicate what Snapchat should do to make this right.

How GetHuman3790630 fixed the problem

We are waiting for GetHuman3790630 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3790630
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 54481 others
0 customers following this


GetHuman3790630 started working on this issue
Oct 18th, 2019 8:33pm
GetHuman3790630 indicated the issue is not fixed yet.
Oct 19th, 2019 5:40am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies