I've recently been accused of having more then one Snapchat account. My phone number ha...

GetHuman3786493's customer service issue with Snapchat from October 2019

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman3786493's own words
I've recently been accused of having more then one Snapchat account. My phone number has been changed * times in the last month, but I have updated my number in the only account I know to have. My boyfriend has all * of my numbers saved in his contacts. When he goes on his SC to the find friends by contacts, he finds an account for my current phone number (***-***-****). He has my old number (***-***-****) saved in his contacts and next to it is a black male bitmoji. I am trying to explain to him that someone else probably had that number when they created their account and they never updated their number in their settings. When I created my SC account I used the number ***-***-****. Can you please help me find a way to show him I only have one account?

GetHuman3786493 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman3786493
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 54408 others
0 customers following this

Timeline

GetHuman3786493 started working on this issue
Oct 18th, 2019 5:42am
GetHuman3786493 indicated the issue is not fixed yet.
Oct 18th, 2019 2:52pm

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