My account has been hacked by who I thought was a “friend” but wasn’t really my friend...

GetHuman-brydismu's Hacked Account issue with Snapchat from October 2019

Help with my Snapchat issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-brydismu's own words
My account has been hacked by who I thought was a “friend” but wasn’t really my friend because she got hacked. So who ever hacked her hacked me as well trying to scam me and get my money witch I fell for and they are trying to do it to others Snapchat as well anyways I gave my friend my info to my Snapchat but turns out I actually gave the hacker my info because I didn’t know she was hacked at the time. They have changed my number and email so I can’t get in it. I have photos of my babies since they where newborns in the memories on Snapchat. I’d love to have my Snapchat back because those photos can’t be replaced or found any where else. Also my phone number is ************ and my username to my account is bd*sf my password was Sarina**** and my email to that account was *****@***.com

GetHuman-brydismu did not yet indicate what Snapchat should do to make this right.

How GetHuman-brydismu fixed the problem
I emailed them about ** times saying they should be able to do something about my account and have better customer service skills and they emailed me back and said since you have so much out going effort to get back into your account here’s your account change the password to something good and it came with a link to get back into my Snapchat.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Hacked Account issue
Reported by GetHuman-brydismu
Oct 18th, 2019 - 3 years ago
Fixed
GetHuman-brydismu shared how to fix
Seen by 10 customers so far
Similar issue to 54382 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-brydismu started working on this issue
Oct 18th, 2019 12:27am
GetHuman-brydismu confirmed the issue is fixed. Hooray!
Oct 18th, 2019 1:45pm
GetHuman-brydismu indicated the issue is not fixed yet.
Oct 18th, 2019 1:45pm
GetHuman-brydismu indicated the issue is not fixed yet.
Oct 18th, 2019 2:04pm
GetHuman-brydismu confirmed the issue is fixed. Hooray!
Oct 18th, 2019 2:04pm
GetHuman-brydismu indicated the issue is not fixed yet.
Oct 18th, 2019 6:32pm
GetHuman-brydismu indicated the issue is not fixed yet.
Oct 18th, 2019 6:32pm
GetHuman-brydismu confirmed the issue is fixed. Hooray!
Oct 21st, 2019 2:07am
GetHuman-brydismu confirmed the issue is fixed. Hooray!
Oct 21st, 2019 2:12am
GetHuman-brydismu confirmed the issue is fixed. Hooray!
Oct 21st, 2019 2:29pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers